In October, we had a fantastic hour-long call with Shep Hyken, leading thinker in the worlds of customer service & experience, to
So, we wrote an article on millennials and loyalty programs a few months back. It was pretty good, if we say so
IC Group is delighted to announce their role in the delivery of a true first in the vision care industry for an
A little while back, I answered one key question in a blog that we’re always asked at IC Group.
Managing your margins, when it comes to digital promotions planning, is key, but there’s nothing more wasteful than wasted time!
A loyalty program name is the first thing people encounter when they engage your company, it’s the ‘hello,’ the opportunity to create a first impression.